I love you. You know I do. You were our #1 vendor when I worked in the biz, and you have your @$#! together at a level that most other wholesalers only DREAM of having.
You’re leaving cash on the table when it comes to accessories and weird special orders.
Special orders for a gun store are a nightmare. There is so much that can go wrong, and they take up so much time for so little profit. Researching the proper part number and then sending in an order for, say, a mag release button for a Glock 34 takes so much time, a gun store will actually LOSE money on the sale, and if they say “We don’t do special orders,” they’ll lose the customer to Brownell’s or Midway.
Whether or not the customer has the time and willpower to navigate through those often-confusing sites is a topic for another day.
Instead of p!ssing off gun stores and customers alike, Acusport, why not turn yourself into the NFDN of gun parts, and set up in-store kiosks with all your stuff? Stores could set their own prices on their kiosks and then regulate which areas of your catalog they want to allow their customers to access. That way, if a customer comes in asking for all the weird stuff that customers ask for (but are a pain in the @$$ to stock), they can buy it at their local gun store and get it shipped right to them, and the gun store makes as much (or more) money off the process than they would have in the first place.
Oh, and as an added bonus, maybe have VOIP built into the shopping app (and a headset with video) so you can do the customer service as well. Net cost to you: A cheapo Android tablet and headset. Net benefit: More sales for you, and more sales for the gun stores who will have a steady stream of customers coming in to use the app.